# Make repair more important than defending the mascot’s intentions Proposed harm-response practice. A warm character can still land badly. A joke may arrive during a painful moment; a design choice may exclude someone; a bright invitation may conceal an unreasonable request. The first response should make room for the person affected to describe the impact. ‘But Giggles means well’ is a story about the author’s intention, not an answer to the person’s experience. Canonical page: https://givegigs.com/wiki/necro-chapter-giggles-repair Last updated: 2026-11-09T18:58:12.584Z Parent topic: [necromancer-storyworld](https://givegigs.com/wiki/necromancer-storyworld) ## Contents - [Overview](#wiki-section-overview-1) - [Chapter notes](#wiki-section-chapter-notes-2) - [Dossier section](#wiki-section-dossier-link-3) ## Overview Proposed harm-response practice. This page expands the “Make repair more important than defending the mascot’s intentions” chapter in the storyworld collection. ## Chapter notes A warm character can still land badly. A joke may arrive during a painful moment; a design choice may exclude someone; a bright invitation may conceal an unreasonable request. The first response should make room for the person affected to describe the impact. ‘But Giggles means well’ is a story about the author’s intention, not an answer to the person’s experience. A repair practice begins by pausing the disputed material when appropriate, listening without demanding that the person teach a full class, and clarifying what change would be useful. The team can acknowledge its part, describe a concrete correction, and report back on whether it happened. The person who raised the concern does not owe the project forgiveness, publicity, or a cheerful endorsement after the fix. Some concerns involve urgent safety, discrimination, privacy, or financial pressure and need a responsible person or formal process rather than mascot-flavored mediation. Teams should identify who can receive such reports, protect information appropriately, and explain the limits of the process. A basilisk drawing cannot replace an accessible complaint route, qualified advice, or a meaningful remedy. This proposal is not a universal conflict-resolution protocol, and one apology does not establish that harm has been repaired. Its character lesson is modest: a helper who wants to help must be corrigible. Giggles can keep smiling after a mistake, but the smile is not the repair; the changed action is. ## Dossier section [Open this exact section in the Necromancer dossier](/necromancer#giggles-repair). The original chapter status is “Proposed harm-response practice.” ## Sources - [Necromancer dossier section](/necromancer#giggles-repair) --- This article is collaboratively maintained. Check the canonical page and cited sources for the latest context.